Why should I use United Gulf Exchange instead of my bank?
United Gulf Exchange offers better exchange rates, lower fees, and faster transactions compared to most banks. Our goal is to make every transaction simple, secure, and affordable with personal service and extended branch hours for your convenience.
What services does United Gulf Exchange offer?
We provide a full range of currency exchange and money transfer services to individuals and businesses. Whether you’re sending money abroad or exchanging currency locally, we ensure competitive rates and trusted service.
What countries can I send money to?
keyboard_arrow_rightYou can send money to over 100 countries worldwide through our trusted remittance partners and global network. Our coverage continues to expand, giving you more destinations and flexibility every year.
Why do I need to provide identification?
keyboard_arrow_rightAs a licensed exchange company regulated by the Central Bank of Kuwait, we are required to verify customer identity to comply with Anti-Money Laundering (AML) and Combating the Financing of Terrorism (CFT) laws. This helps protect your transactions and ensures secure service for all.
What payment methods do you accept?
keyboard_arrow_rightYou can pay using cash, KNET (including mobile payment methods such as Apple Pay, Samsung Pay, and Google Pay), cheques, or bank transfers at any of our branches.
What identification is required to create a profile or perform transactions?
keyboard_arrow_rightYou will need to provide a Kuwaiti Civil ID, any valid GCC ID, or a passport with a valid visa to register and use our services. This ensures compliance with Kuwait’s regulatory requirements.
Are there any fees or charges for money transfers?
keyboard_arrow_rightTransfer fees depend on the destination country, amount, and payout method. We maintain full transparency and offer some of the most competitive rates and fees in the market. You can check the applicable charge at any branch before confirming your transaction.
How can I track my money transfer?
keyboard_arrow_rightYou can track your transfer by visiting any United Gulf Exchange branch or by contacting our Customer Support Team through call or WhatsApp at 22200028.
Our staff will assist you in checking your transaction status quickly and securely.
What are your branch locations and working hours?
keyboard_arrow_rightYou can find all our locations in the Branches section of our website.
Working hours may vary by branch, so we recommend contacting our Customer Support Team at 22200028 for specific branch timings or further assistance.
Who should I contact for transaction-related inquiries?
keyboard_arrow_rightFor any transaction-related questions or assistance, you can contact our Customer Support Team through call or WhatsApp at 22200028 or visit any of our branches across Kuwait. Our team will be happy to assist you promptly.